For the second year, the Phoenix Alumni Chapter has entwined the 33rd Grand Polemarch’s 6-Point Initiatives into the very fabric of our business at the local chapter level.
Key Performance Indicators (KPI’s) are a small number of agreed-upon measurements that reflect the organization’s critical goals for success — a numerical snapshot. For the Phoenix Alumni Chapter, our KPI’s are the 6 points outlined in the 33rd Grand Polemarch’s 6-Point Plan. KPI’s are measurable, objective, and actionable. You may have heard the term “metrics” and wonder if they are the same things as KPI’s. Think of it this way: you have dozens of metrics that let you know that things are running fine on a daily basis. With KPI’s, you elevate a few of your most important metrics to become strategic touchstones for your team or service — Key Performance Indicators. In other words, we operationalized the 6-Point Plan as a way to quantify our success.
The following is the current high-level status of our efforts towards achieving these initiatives (KPI’s) during the 2017-2018 fraternal year.